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Author: eSecureSend

New Feature: Automatic Retrieval of Files, a.k.a Auto-Receive

For any B2B relationship, file transfers should be as smooth as spreading melted butter on toast. With auto-receive we’re one step closer towards achieving that goal. Recipients can now automatically receive any file that senders deliver. No more clicking “Accept” and “Download.” They just show up on the subscribed computer as soon as the transfer is complete. 

As a sender, power through file transfers to multiple recipients: If you’re regularly sending the same files to multiple people, channels allow you to establish the fastest connection possible between you and clients. When you finish sending a file to a channel, subscribers begin downloading the file without the click of a button. As soon as the file is delivered, you’ll be notified via email. The initial setup takes about 5 minutes for both parties.

As a recipient, automate your incoming file transfer workflow: Instead of babysitting file transfers, channels allows your team to spend more time working on things that actually matter. As soon as the file is ready for you, an email notification will be delivered.

Auto-Receive is made up of channels and subscribed devices

Group members can subscribe to a channel so that their devices (a computer or mapped network drive) automatically download any files that are sent to that channel. There is no limit to the number of channels or subscribers to a channel within a group. 

Setting up channels:

  1. Create a channel.
  2. Ask desired group members to subscribe their devices.
  3. Group members subscribe their devices and set up their default download locations.
  4. Sender sends a file to the channel by selecting channel instead of “To” recipients.
  5. File shows up on subscriber’s device.
  6. Email notification is sent to both sender and recipients.

Creating a channel:

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Ask desired group members to subscribe their devices:

Once a channel is created, anyone in the group can subscribe to automatically receive files that are sent to that channel. As a group owner or admin, you’ll be able see who is subscribed and have the ability to cancel their subscriptions. As of right now, you’ll have to contact group members outside of eSecureSend and request that they log into the website and subscribe to the channel. We’re working towards creating one-click button for notifying group members.

Group members subscribe their devices and set up their default download locations:

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To set up default download locations, follow the step-by-step guide by clicking here.

Once you’re all set it up, communicate with group members so that everyone knows that they can start sending to your devices.

Senders start sending:

Anyone within the group can send a file to the channel.

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Sit back and relax because the file will automatically show up on subscribed devices.

Once the transfer is complete, both senders and recipients will be notified that the file transfer was a success.

Questions you might have:

Who can create channels?
Group Owners and Admins only.

Who can subscribe to a channel within a group?

Who can see who is subscribed to a channel?
Group Owners and Admins. They can also unsubscribe members’ devices from a channel.

Do file transfers autoresume?
Yes, of course.

Can you check the progress of any file that is being automatically received?
Yes, they’re located in the status notification where manual transfer statuses appear.

If the desktop agent is offline, will it still auto-receive?
Within a 10-day window, yes. The agent will know that it has a file waiting to be auto-received. As soon as it’s back up and running, it will still auto-recieve. This does not affect sending of a transfer.

Sports teams prioritizing reliable online file transfer reach more fans

From on-demand replays to event promotions to broadcast highlights, moving digital assets from the game to the fans requires enterprise file transfer infrastructure. 


In the era of engagement marketing, building loyalty is no easy feat. Luckily, sports fans are the most loyal of them all. With great content, you can win them over!

All the footage that gets captured on game day is valuable content, especially when it’s repurposed effectively. Whether the footage comes from the production team or created by in-house marketing, once the content is created, it needs a way to get to its final destination. There are a hodge podge of services that each have their advantages and disadvantages. From file sharing services to file transfer sites to setting up FTP, what you should look for is resiliency and reliability in any file transfer method.

Sports content consumption is perishable, necessitating a reliable file transfer platform

The window of opportunity to disseminate sports content is limited. Commissioner of the NBA, Adam Silver, hits the nail on the head when he said that “it’s not about lamenting the limited lifespan of live sports; it’s about being prepared, with ways to amplify, disseminate, and re-purpose content, before it’s forgotten.”

This orchestrated operation that sports marketing requires wouldn’t be possible without the right systems and tools in place.  Once the team is prepped and empowered to produce content on the fly, the question now is how do you distribute that content to various organizations around the world?

Some of the challenges that production and marketing teams have to manage include:

  • slow and unreliable bandwidth at broadcast stations
  • geographically dispersed network of affiliates
  • tight turn-around times
  • finding a distribution solution that adapts to the seasonality of the sport
  • growing file sizes of UHD and virtual reality content

To meet these challenges, a resilient and reliable distribution platform is needed.

Why FTP doesn’t make the cut as a reliable file transfer platform

FTP is a technology that was first developed in the ‘70s. In technology years, that’s old. It was never designed to expediently and securely transfer massive amounts of data as we see it today. There is no mechanism to check the integrity of the file that is transferred or whether it’s been successfully sent or received. It also requires dedicated resources in terms of hardware and man-hours.

One of the most important reasons to avoid FTP is that there is no security. Any file delivered via FTP can be easily snatched. SFTP (FTP over SSH) was implemented as a way to address that weakness. It requires a little more work to implement and it slows down file transfers, but it can work. However, just because it’s an encrypted channel, that doesn’t mean it’s the safest method for file transfer.

Beyond lack of security, FTP is missing many other critical features—like file integrity checks, auto-resume, and audit trails.

File integrity checks are useful when a file hasn’t finished transferring and the computer transferring the file loses connection to the internet. Ideally, the FTP client would know that the file hasn’t finished transferring and would not make it available to the recipient. Unfortunately, the opposite often happens where both the sender and recipient are left frustrated wondering why the file is corrupt and reattempting to resend the file. The amount of time spent on incomplete transfers adds up and opportunities for disseminating sports content is reduced.

In an a more ideal scenario, the transfer would automatically resume from wherever it left off and then notify the recipient that the file is ready for access. Then as a manager, you’d be able to see who accessed what file at what time. These features can be built on top of FTP but more often than not, it leads to file transfer inefficiencies and increases IT overhead.

In short, FTP isn’t an efficient option, especially when you consider the bandwidth available at broadcasting stations around the world. Sports content is increasingly becoming a global commodity. To engage fans, media files have to travel to where the fans are quickly and reliably. With FTP’s unreliability and inefficiencies, it doesn’t make the cut.

What does a reliable file transfer platform do?

A reliable file transfer platform should efficiently transfer files in a variety of situations. It should run like clockwork. If for some reason it stops working, you should have someone you can rely on to get it back up and running ASAP.

A reliable file transfer platform performs regardless of the available bandwidth at a broadcasting station. Whether it’s slow or fast, it ought to complete a transfer without ever needing to restart a transfer. If the bandwidth connection drops, the transfer can resume itself without human intervention. When the transfer is completed, the recipient is alerted and is ready to disseminate the content appropriately.

It expediently reaches all corners of the globe. As sports content becomes increasingly globalized, sports marketing teams have to think about engaging fans wherever they might be.

It’s not only reliable, it’s also fast. Because sports content has such a short shelf life, the value of the content diminishes as it’s being transported from one location to another. The file transfer platform should be built for speed.

It adapts to your business needs. Sports are seasonal. A file transfer platform should scale up quickly during the peak seasons and scale down as needed.

Lastly, it keeps up with the changing pace of technology. Technology changes quickly. An IT team can keep a company ahead of the game when they’re not bogged down managing current implementations and putting out fires with failed transfers.

Prioritizing reliable online file transfer helps you reach more fans

File transfer, especially for sports content, is an essential business utility. Like electricity, water, or internet, it should work reliably and efficiently. When it does run like clockwork, a marketing and production team is spending less time managing file transfers and more time creating and repurposing content. They reach their fans faster.

eSecureSend is built for reliable online transfer

Clients that we work with in this space are able to capture footage that day and send it to a home base for broadcasting same-day. They’re able to distribute content to affiliate stations all around the world for a fraction of the cost and time. From slow transfer speeds to incomplete transfers, the online-file transfer landscape makes shipping a physical external drive more reliable and trustworthy than shipping it online. We’re here to change that. Interested in learning more about how we can help you transfer files online? Let us know and we’ll be in touch.

Waiting on Slow Transfer Speeds?

Wondering why your online file transfer is so slow?

Just because you’re paying $300 a month for lightning-fast Internet speeds doesn’t mean you’re guaranteed to move at full speed all the time. Think of it like driving on a highway. Your speed limit is 75mph. Your car can go 250mph, and you just left work during rush hour. Even though you have the equipment and bandwidth to go fast, you can’t go faster than the traffic that’s moving at 35mph. With the Internet, you have similar problems.

Determining file transfer time under ideal conditions

Let’s say that you’re sending a 10GB file in the middle of the night, and there is no Internet traffic of any kind. Your upload speed from your Internet service is 20Mbps (Megabits per second). So assuming that conditions are perfect, your file transfer should be done in about 1 hour and 6 minutes, right? Here’s how to calculate it:Waiting on Slow Transfer Speeds?

  1. Convert 10 Gigabytes to Megabits = 80,000 Megabits (Convert your file size on Google here)
  2. 80,000 Megabits / 20 Megabits per second = 4,000 seconds
  3. 4,000 seconds to hours = 1 hour and 6 minutes


Why are services like Dropbox and WeTransfer telling you that it’s going to take more than 4 hours to transfer? Good question! Here are some factors to consider:

Are you hard-wired or wireless?

Wireless connections are less reliable than hard-wired connections. By their nature, wireless signals are weak or strong or unstable. Hardwired is the way to go. An Ethernet cable connecting your computer directly to the router will give you a reliable connection to the Internet.

Are the files that you’re sharing stored locally or on an external hard drive?

This is one of the factors that our clients encounter the most. When you’re sharing or syncing any file from an external hard drive to the cloud, the speed of transfer is only as fast as the weakest link. In this scenario, you would need to check the speed at which files are transferred from the drive to the computer before you could consider the speed between the computer and the cloud.

Above all, what is the technology designed to do?

The technology’s design is the biggest determinant of what it can do. If the purpose of the service that you’re using is to back up files, chances are that it’s designed to move slowly. But if you’re using a service that’s designed to move large files from point A to B, then it will move faster than any other back-up service.

There are several other variables regarding why your file transfer is moving slowly, which can be determined on a case-by-case basis. You can start to gauge whether you’re utilizing all your available bandwidth by taking a speed test at Once you have your bandwidth speed, you can calculate how long a transfer should take and compare it with the time estimate that the file transfer service is giving you. If you’re tired of finding a way to make it faster, give eSecureSend a try. We promise to use all the bandwidth you have available so that your file transfer goes at maximum speed.

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